Every hiring manager understands the challenges they face when searching for the right candidate to fill a vacancy. In industries where employees take customer focussed roles, such as the care sector, it’s vital to get someone that not only has the right skills but the right attitude too. If you’re finding hiring the right care professional difficult, these seven tips could help you identify the candidate you should be hiring.
1. Include questions that get to know their personality
Qualifications and experience matter to care roles but personality and how applicants create relationships can be far more important in care, after all, it’s a critical part of their job role. Amongst your standard interview questions to test competency, include some that get to know them as a person or take the time to have a more informal chat.
2. Introduce them to the team
For businesses to operate effectively in anysector, you need your team to work well together. Once you’ve got your shortlist, it can be valuable to see how applicants interact with your existing employees to gauge how they’ll slot into typical daily tasks.
3. Build a reputation to encourage applicants
If you’re struggling to find the right care professional because the calibre of applications doesn’t meet standards, it could be time to look at the reputation of your business. Shout about your achievements, make learning about your business easy, and show why it’s a great place to work.
4. Consider where your ideal candidates search for jobs
Another area to consider if you’re not receiving the right applications is where you’re advertising your positions. Think about where your ideal candidate will be looking and get creative, social media for example can give your ad greater exposure if you use the right channels.
5. Use technology designed for the care sector
Recruitment can be a tiresome process but there’s technology there to provide support. Novacare was designed with the care industry in mind and its solutions reflect many of the challenges hiring managers within the industry face, speeding up how long it takes for you to fill each role.
6. Ask about the future
Whether at the application or interview stage, asking about the future can give you an insight into each candidate. A professional that understands how the industry is changing or has development goals in mind can bring more to your business. It’s also an opportunity for you to explain how you can support their professional aims.
7. Work to retain existing staff members
Hiring is difficult and if you find you have a high staff turnover, it’s time to look at the reasons why. By working to retain existing staff members and creating a work environment that people want to be part of will save you resources in the long-term, as well as attracting stronger prospects when you do need to hire.
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